Shipping Policy

Processing Time 2 Days Order Cutoff Time 1:00PM (Pakistan Standard Time) Region /Countries EU Transit Time 10-20 days Delivery Agent Local EU Postal Service Region/Countries USA Transit Time 15-20 days Delivery Agent USPS Region/Countries Canada Transit Time 15-25 days Delivery Agent Canada Postal Service Region/Countries Gulf Transit Time 7-20 days Delivery Agent Local Gulf Postal Service Region/Countries United Kingdom Transit Time 7-15 days Delivery Agent Royal Mail Region/Countries Australia Transit Time 15-25 days Delivery Agent Australia Post Region/Countries Rest of the World Transit Time 7-25 days Delivery Agent Pakistan Postal Service Partners Return Policy Countries All Accept returns? Yes Return window Lifetime guarantee Return method by mail Item condition new, used Restocking fee no fee Return reason and fees no fee (remorse), no fee (defective)

Return Policy

Countries All Accept returns? Yes Return window Lifetime guarantee Return method by mail Item condition new, used Restocking fee no fee Return reason and fees no fee (remorse), no fee (defective)

How to Return the Product?

If you’re not satisfied with the product that you’ve purchased, you have the right to return it by following the process mentioned below. Email us at info@himalayanhealingshilajit.com with your order id. Do mention Product Return Request in your email subject. Few lines about why you want to return the product will help us to improve our quality of service and future directions. Our support staff will guide you on product return address. Once the product is dispatched back from your end, we will initiate the full refund.

Payment Returns Gateway

At Himalayan Healing (Pvt) Ltd, we have a simple policy for refund. You get your payment returned to the same account you used for purchase. If you paid via credit card, the payment will be credited back to that same card. PayPal transfers are refunded through PayPal. It is important to note that shipping costs are non-refundable. The payment will be credited after we receive and inspect the product you have returned, which typically takes about 5-7 business days.

Refund Period

Once we receive the product back, the process of refunding your payment will begin. Depending on the payment method used, it may take a few days to see the refund in your account. Credit Card Payments may take 7-25 days to appear in your bank account. PayPal Payments may take 1-7 days to appear in your bank account.